Store policies, in plain language.

Orders are fulfilled by our cosmetics manufacturing and fulfilment partner. Availability and delivery methods are confirmed at checkout for the destination and products selected.

For small orders, fulfilment normally requires approximately two working days before carrier transit. The delivery estimate shown at checkout begins after fulfilment and is not a guaranteed delivery date. Weekends, holidays, customs, weather, and carrier disruption can cause delays.

Customers are responsible for providing a complete and accurate address. Contact us immediately if an address is wrong; changes are not guaranteed after fulfilment begins. Import taxes or duties, where applicable, are the customer's responsibility unless checkout explicitly states otherwise.

When tracking is available, it is sent to the email supplied at checkout. Contact support if tracking has not updated for an unusually long period.

Contact support@akadtech.cloud within 30 days of delivery before returning anything. Returns sent without authorization may not be accepted.

For hygiene and safety, change-of-mind returns are limited to products that remain unused, unopened, and in their original sealed packaging. The customer is responsible for tracked return shipping for an approved change-of-mind return.

If an item arrives damaged, defective, leaking, or incorrect, contact us within seven days of delivery with the order number and clear photographs. After verification, we will arrange an appropriate replacement or refund at no additional product cost.

Approved refunds are issued to the original payment method after inspection or claim approval. Bank processing time is outside Glamiora's control. Original and return shipping charges are not refundable for change-of-mind returns.

We collect information needed to operate the store, including contact details, shipping and billing information, order contents, support messages, device/browser information, IP address, and consent or marketing preferences.

Payments are processed by Stripe; Glamiora does not store full payment-card numbers. Store and fulfilment operations may involve WooCommerce, Selfnamed or its manufacturing/fulfilment entities, hosting providers, Supabase, email/CRM services such as Klaviyo, and delivery carriers.

With the required consent, analytics and advertising services may receive cookie identifiers and website-event information. You may withdraw optional consent through the site's privacy controls. Necessary cookies remain active for cart, checkout, security, and authentication.

When you follow an affiliate or performance-marketing link, we record a limited first-party attribution identifier, referral or click code, campaign labels, landing page, and timestamp for up to 30 days. This is used to identify the single partner eligible for commission, prevent duplicate payouts, investigate fraud, and reconcile refunds or cancellations. We do not sell this attribution record.

Promotional email and SMS are optional and require separate consent at checkout or another clearly labelled signup form. Transactional order and delivery messages do not enroll you in marketing. Marketing email contains an unsubscribe option, and SMS recipients may reply STOP to opt out; suppression records are retained so an opted-out address or number is not re-enrolled accidentally.

We retain information only as reasonably required for orders, accounting, fraud prevention, legal obligations, support, and consented marketing. To request access, correction, deletion, or withdrawal of marketing consent, email support@akadtech.cloud. Some records may need to be retained for legal or accounting reasons.

By using this site, you agree to provide accurate information, use the store lawfully, and not interfere with its security, pricing, availability, or checkout systems.

Prices and availability may change before an order is placed. An order is accepted only after payment succeeds and an order confirmation is issued. We may cancel and refund orders affected by fraud, obvious pricing errors, unavailable stock, unsupported destinations, or fulfilment restrictions.

Product photographs and screen colours are illustrative; packaging may change while the underlying product remains equivalent. Website content may not be copied or used commercially without permission.

To the maximum extent permitted by applicable law, Glamiora is not liable for indirect or consequential loss. Nothing in these terms removes consumer rights that cannot legally be excluded.

Glamiora products are cosmetics intended to cleanse, moisturise, condition, or improve appearance. They are not medicines and are not intended to diagnose, treat, cure, or prevent disease.

Read the package directions and full ingredient list before use. Patch test when appropriate, avoid use on broken or irritated skin unless the label permits it, and discontinue use if irritation occurs. Consult a qualified medical professional for persistent skin concerns, allergies, pregnancy-related questions, or medical conditions.

Cosmetic results vary with the individual, routine, environment, and consistency. Content on this website is general product information and is not medical advice.